Privacy policy

We’re committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, store, and safeguard the information you share with us when visiting cielume.shop or interacting with our services. When you browse our site, place an order, create an account, or contact us, we may collect certain information — such as your name, email address, shipping and billing details, and device or browser information. We only collect what’s necessary to provide and improve our services. We use your information to:

  • Process and fulfill your orders
  • Respond to your inquiries and support requests
  • Send order updates and relevant service-related messages
  • Improve our website, products, and customer experience
  • Prevent fraud and ensure security

We do not sell or rent your personal information to third parties for their marketing purposes. We may share data with trusted service providers who help us operate our business — for example, payment processors, shipping carriers, or analytics tools — but only to the extent needed and under strict confidentiality agreements. You have the right to access, correct, or request deletion of your personal information. You can also unsubscribe from marketing emails at any time. If you’d like to exercise these rights or have questions about your data, feel free to reach out to us at kottaridibarzulea@gmail.com. We take security seriously and implement appropriate technical and organizational measures to protect your information from unauthorized access or loss. If anything changes in how we handle your data, we’ll update this policy and post the revised version here. Your continued use of cielume.shop means you accept the terms outlined above.